CloudCard Email Options
We have several email options that can be customized within your organization. In this article, we will go over those options.
Custom Emails (Read more about this here)
We can set up that email address to forward any replies to your organizational email address, i.e. cardoffice@myschool.edu; so you will get responses from your cardholders directly in your regular email inbox.
- We can send emails through our email provider but from your address, i.e. cardoffice@myschool.edu. This tends to increase the percentage of cardholders who open and respond to the email invitations because it is coming from a trusted address. To set this up, our email provider, Amazon Web Services, will send you a verification email confirming you authorize us to send emails from your email address. This usually works well; however, some organizations with more strict email policies may need to:
- White list Amazon's email servers and/or
- Set up SPF or DKIM authentication
- Some IT organizations do not permit the above changes, so some organizations may not be able to take advantage of this option.
- We are currently developing a new email connector that will allow you to log into your email account (or an email account specifically setup for Online Photo Submission) and send emails directly from that email address, which will go through your organization's email servers. Once this is completed, this will be the best way to send email.
- We can fully disable email and allow your organization to control the entire email process by exporting email events, which you can use to populate email templates in your own external system.
Email Customization
We are able to accommodate almost everything for making your email as customizable as you need.
These are some features we can add:
- Logo
- Colors
- Text
- Submit photo button
- Signature
Example:
