Photo Capture Mode

With the release of Version 24.01.03, CloudCard now supports a Photo Capture mode. This mode provides organizations with the capability to prompt users to capture a live photo using the camera view instead of uploading a photo through the upload portal. The Photo Capture mode leverages the user's device camera to take the picture and then forwards it to HelperBot for processing.


Cardholder:

The cardholder will be presented with a Take Your ID Photo page. An overlay is displayed in the camera view to assist the user in aligning their body with the camera, ensuring that HelperBot can process the highest quality photo for the user's ID.

*Note: Organizations have the flexibility to enable both photo capture and photo upload simultaneously.

After the photo is taken, HelperBot processes the photo in real time according to the organizations settings.


Please reach out to CloudCard support at support@cloudcard.us for assistance with turning on this feature.



Release video explanation:

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